In the last few months corporations and government agencies have been advertising for storytellers. The new job title might sound as if they hope to recruit the Brothers Grimm, but my take on this is that they’re actually after someone who can clarify the organization’s value and purpose, and the journey the customer/citizen will go on with them. Eve Macdonald suggests that what they actually need is an editor.
The rise of the corporate storyteller is part of the convulsions of AI integration. The bulk of the deliverables of a marketing campaign can be produced by AI (or so its proponents promise). This means a hollowing out of marketing agencies and departments. Graphic design, statistical analysis, social media moderation, all of it is being buffeted by claims that AI can do it—not necessarily better—but cheaper, and perhaps, faster and more personalized. Once the system is in place, the AI agent can handle it. ::insert doubtful hum::
But for the system to work, and for corporate leadership to believe in it and fund it, there must be clarity about what it will deliver. In short, what consistent, coherent story must it tell? How will the organization know that the AI agent is staying on message? And when the environment changes, how must the story change?
Corporations and government agencies are really hoping to employ spiders. These are rare people who consume vast amounts of information and connection, and can filter it for meaning and a meaningful response. Sitting at the center of a web of incoming and outgoing information they influence perception of the organization internally as well as externally. The CEO is the public face, the schmoozer, and the one who makes decisions (depending on how active the board/government minister is). The spider, or storyteller, is the one who ensures the clarity of vision and consistency of message that the CEO sells.
Guess what? As an indie author, spider is now another hat for me to wear. It’s actually useful because it validates efforts I already undertake: studying the market, anticipating social trends, keeping up with new technology and publishing platforms, and communicating my own perspective on these things.
To be honest, I’m not a very good spider. If I was then I’d have a one sentence answer to the question: why does anyone need my books?
But I’m working on that puzzle. Why, in your seventy years of life (if we accept the biblical three score years and ten for the sake of rhetorical flair), would you invest hours of it to journeying with my characters and exploring my imaginary worlds?
Perhaps the corporate world is right and the answer is that a storyteller creates a solid path forward, out of the confusion that is reality. A good storyteller provides hope.
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